Download Mish, create an account, select ‘Where to’ on the home page, then select the ‘Driver’ tab and follow the prompts. Have your vehicle and licence details handy.

No, Drivers aren’t charged any fees to use Mish. Services fees are only paid by passengers when they book a seat. 

Drivers get paid out the full ‘seat price’ that they chose to charge, for the seats that were successfully booked. Payments to drivers are made after the trip has been completed. Mish aims to pay drivers within a couple of days of trip completion, but please allow up to 10 days. Payouts are made via bank transfer from Mish to the driver’s bank account that is loaded into their Mish profile.

No. All you need is a full driver’s licence and road legal vehicle (valid registration and warrant of fitness). Mish holds a Small Passenger Service Licence (SPSL). As we facilitate the connection between the driver and rider, the driver does not need an SPSL. We note that licence requirements are subject to change and it is the Driver’s responsibility to ensure that they comply with the relative Legislation as it relates to them.

Because you’re not making profit, you’re only sharing transport costs. Carpooling is considered a ‘cost-sharing arrangement’. As the facilitators of this cost-sharing service, we (Mish) hold a Small Passenger Service Licence (SPSL). Drivers who wish to split costs with other travellers heading in the same direction must only do so under a service who holds a SPSL. Drivers are reimbursed at a cost-sharing rate set by the Minister of Transport that reflects journey fuel costs and vehicle wear and tear. The maximum rate a driver can be reimbursed is $0.73 per kilometre, as defined in the Land Transport Act 1998. This maximum rate is built into our app so that drivers physically cannot charge more than this, but they may choose to charge less than this. 

The difference between Mish and a traditional taxi service is that our drivers aren’t doing this as a job or way of making profit. Our app provides the platform to connect people who happen to be heading in the same direction and are keen to carpool and split the costs. 

Don’t shoot the messenger! $0.73/km is the rate set by the Minister of Transport that represents the costs of fuel and reasonable vehicle wear and tear. We encourage our drivers to charge much less than this, because we want Mish to be an affordable way of getting around this beautiful country. The idea is to help drivers recover some transport costs while offering passengers a cheaper way to get around than other transport alternatives. 

Mish holds a small passenger service licence which means our drivers must only carry passengers in a vehicle designed or adapted to carry 12 or fewer persons (including the driver).

When registering to become a driver, you provided your bank name and account number. Since this is an international bank, we require a few extra details to be able to process your Driver payouts. Please send us an email with the following details: the branch details of where the payment is going as well as the branch identifier (i.e. IBAN, NCC, sort code or BSB number), the exact name of the account and your location address that’s linked to this account. 

You will be paid in the local currency of where your bank is located. The payout amount is subject to the currency conversion rate at the time of payment. An international bank transfer fee will apply. Your driver payout will be less $5 NZD, as this is the fee our bank charges us to process the international payment. There may be additional other bank charges deducted by your overseas bank. These charges will be deducted from the International Payment and therefore will decrease the amount received by the payee (you as the Driver). Payments to Cook Islands, Tonga, Samoa, American Samoa, Vanuatu, Kiribati, New Caledonia, French Polynesia, Papua New Guinea, Solomon Islands, Tuvalu and Fiji are $0 transfer fee. All other countries are subject to the $5 fee.

As a driver, you are not making profit, instead only covering vehicle running costs. Under ordinary circumstances you should not need to pay any tax. However, we cannot provide financial or taxation advice to cover every scenario and we recommend all our drivers take financial and taxation advice if there are any questions or concerns regarding taxation. 

Our understanding is that you don’t need any special insurance but we suggest you check with your insurance provider to ensure your current cover is suitable. 

Yes, you can update the trip on the App as long as no one has booked a seat yet. If a seat is booked already, you can’t edit the details. However, once a booking is made, you are able to discuss any alternative arrangements with each other using the messaging function in the App.

Yes, however you must have entered NZ less than 12 months ago and your driver’s licence must be in English. If your licence isn’t in English, you will be required to provide an accurate translation. You also must not have received a disqualification or suspension on your licence. 

If the passenger is rude and you cannot resolve this and you don’t wish to continue the journey with them, you can cancel the trip within the app, and request the passenger leaves your vehicle. If the passenger is abusive, you should call the police. Mish has a ‘support ticket’ function in the App where you can report any issues that arise. We do have a rating system where drivers and riders are given the opportunity to rate one another between 1 and 5 stars. This should give you peace of mind.